Patients & Visitors

Patient Financial Services

Our Patient Financial Services department is committed to helping Thorek Memorial Hospital Andersonville customers understand their patient statements and resolve any billing issues.

Our Account Representatives are prepared to assist you in any way possible.

Hours of Operation
Monday through Friday
8 a.m. – 4:30 p.m.

Fax: 773-975-3220

Financial Information

On your behalf, Thorek Memorial Hospital Andersonville will bill your primary and secondary insurance plans if you provided us with this information at the time of registration.

A patient statement will be generated after your insurance plan has considered the claim and there is patient responsibility or in 45 days from the date of service, if your insurance has not responded to our bill. If you are uninsured, you will receive an itemized statement of charges for the services rendered.

Please be aware that each time you receive services at Thorek Memorial Hospital Andersonville, a separate account is created. If you are receiving monthly ongoing services, a monthly account is created. It is possible to have several accounts at the same time for which you will receive separate statements.

Download our Financial Assistance Policy.

How to Apply

Patients may apply for financial assistance by completing the application form and submitting it, along with any supporting documents, to Thorek using the contact information listed below. Financial counselors are available to assist patients in completing the application. 

Download our Financial Assistance Application Form.

For more information, questions about the application process or to check the status of an application submitted, please call (844) 858-8655.

Billing for Separate Services

You may receive separate bills from other health care providers who provided services to you at Thorek Memorial Hospital Andersonville, Charges for radiologists, emergency room physicians, surgeons and attending physicians are billed separately. These services may not be contracted through your insurance plan. Their statements will indicate the phone number to call for inquiries.

Thorek Memorial Hospital Andersonville is committed to meeting the needs of everyone in the communities it serves, including those who cannot pay for their care. Therefore, MHC provides financial assistance to all patients who qualify under its Financial Assistance Policy (FAP). For a summary of the policy, click here.